Welcome to the Nobula Case Creator! This guide will help you add, use, and remove the Nobula Case Creator app if you choose to authenticate via Zoom. Zoom authentication is just one of several options for accessing Nobula Case Creator.
1. Adding the Nobula Case Creator with Zoom Authentication
To add the Nobula Case Creator using Zoom for authentication, follow these steps:
- Obtain the direct link to the Nobula Case Creator app (provided by your administrator or team).
- Click the link to start the installation process. You will be redirected to the Zoom authorization page.
- Review the app’s permissions and click Authorize to allow Nobula Case Creator Creator to authenticate your account via Zoom.
- After successful authorization, you will be logged into Nobula Case Creator using your Zoom credentials.
If you prefer not to use Zoom for authentication, Nobula Case Creator also supports login via other methods, such as email and password, or social login providers.
For any issues during this process, refer to our Troubleshooting Guide for assistance.
2. Using the Nobula Case Creator
Key Features and Use Cases
Nobula Case Creator offers various features, whether or not you use Zoom for authentication. Below are the main functionalities:
Case Registration and Management
- Use Case: Register for and manage cases within Nobula Case Creator using your chosen login method.
- Prerequisites: If using Zoom for authentication, ensure your Zoom account is authorized during the login process.
Notifications and Reminders
- Use Case: Receive notifications and reminders for cases via email or in-app alerts.
- Prerequisites: Enable notifications within the Nobula Case Creator settings.
Step-by-Step Guide for Each Feature
1.Case Registration (with or without Zoom):
- Open the Nobula Case Creator app using your preferred login method (Zoom or other).
- Navigate to the “Cases” section.
- Choose a case and click “Register”.
2. Managing Cases:
- Access your registered cases via the “My Cases” section in the Nobula Case Creator dashboard.
- You can update or cancel your participation in cases from this section.
3. Removing the Nobula Case Creator from Zoom
If you have authenticated Nobula Case Creator via Zoom and wish to remove the app from Zoom, follow these steps:
- Log in to your Zoom account at Zoom.
- Navigate to Settings >> Apps in your Zoom account.
- Find and select the Nobula Case Creator app from the list of connected apps.
- Click Remove to uninstall the Nobula Case Creator app and revoke its access to your Zoom account.
Implications of Removing the Nobula Case Creator from Zoom:
- Access via Zoom: Once removed, you will no longer be able to log in to Nobula Case Creator via your Zoom account, but you can still access the app using other login methods such as email or social media.
- Data Deletion: Removing the app from Zoom will not affect your Nobula Case Creator account or data. It only disconnects the Zoom login option.
Please note: Removing the Nobula Case Creator app from Zoom does not delete your Nobula Case Creator account. To fully delete your Nobula Case Creator account, please contact us at support@nobula.eu.
4. Troubleshooting
Here are some common issues related to using Nobula Case Creator with Zoom and their solutions:
Issue: Unable to Log In via Zoom
- Solution: Make sure you’re logged into the correct Zoom account. If the issue persists, check whether your Zoom administrator has restricted third-party app installations.
Issue: Can’t Register for Cases
- Solution: Ensure that you’ve successfully logged into Nobula Case Creator (via Zoom or other methods). If the issue continues, try refreshing the page or contact support.
Issue: Not Receiving Notifications
- Solution: Verify that notifications are enabled in your Nobula Case Creator account settings. Also, check your email’s spam folder for missing notifications.
5. FAQ (Frequently Asked Questions)
Do I need a Zoom account to use Nobula Case Creator?
- No, you can use Nobula Case Creator with other login methods such as email or social media accounts. Zoom is just one authentication option.
How do I authorize the Nobula Case Creator app with Zoom?
- If you choose Zoom as your authentication method, use the direct link provided by your administrator or team and follow the authorization prompts when redirected to Zoom.
Can I continue using Nobula Case Creator after removing it from Zoom?
- Yes, removing Nobula Case Creator from your Zoom account only disconnects the Zoom login option. You can still access Nobula Case Creator using other login methods.
How do I stop receiving email notifications from Nobula Case Creator?
- You can manage your notification settings within the Nobula Case Creator app to stop receiving emails or in-app alerts.
6. Contact Support
Our support team is ready to assist you with any issues you may encounter:
- Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (CET).
- First Response Time: We aim to respond within 24 hours during business hours.
For support, you can:
Email us at info@nobula.eu.
Visit our Knowledge Base for detailed articles and troubleshooting solutions.
Call our support team at +385-1-386-6905 during support hours.